Telemarketer (Digital Sales)

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Overview

The ideal candidate will be responsible for engaging and converting leads into customers, managing the sales pipeline, and optimizing digital sales strategies. This role requires proactive relationship-building, effective use of CRM tools, and data-driven decision-making to drive sales growth.

Description

  • Engage with marketing-qualified leads promptly and effectively, utilizing digital channels (email, SMS, virtual calls) to advance them through the sales funnel.
  • Efficiently screen and qualify incoming leads based on predefined criteria while keeping leads engaged and informed.
  • Prioritize leads based on potential and urgency, focusing on high-value opportunities and articulating the value proposition of our real estate offerings clearly and concisely..
  • Conduct virtual consultations, and address client needs, answer questions, and highlight property features.
  • Continuously monitor lead interactions and behaviours to assess engagement levels, classifying into categories such as dead leads, cross-sell candidates and upsell opportunities based on activity.
  • Develop targeted strategies for each segment, including reactivation campaigns for dead leads and tailored offers for cross- selling and upselling.
  • Oversee the overall nurturing process for all leads to ensure that they are managed over the lifecycle before they convert to potential customers.
  • Achieve monthly and quarterly sales KPIs, focusing on conversion rates from MQL (Marketing Qualified Lead) to Sales-Qualified Lead (SQL)
  • Monitor and report on conversion metrics, identifying bottlenecks or opportunities to improve lead conversion rates.
  • Accurately track and update lead information in CRM system.
  • Optimize follow-up and sales processes based on data-driven insights to maximize efficiency and client satisfaction.
  • Build strong relationships with leads through consistent and meaningful engagement, ensuring an exceptional experience that supports eventual business and referrals.
  • Provide valuable insights and feedback to improve sales processes and strategies.
  • Work closely with the sales team to ensure a seamless handover of qualified leads.
  • Maintain updated and detailed records in the CRM, tracking the lead journey and accurately documenting all client interactions, preferences, and potential barriers to closing.
  • Leverage CRM analytics to refine engagement strategies, aligning with best practices to improve digital engagement and conversion metrics.

Requirements

Skills Requirement

  • Proficiency in CRM tools (e.g., HubSpot, Salesforce) and digital sales communication tools.
  • Strong interpersonal skills and the ability to build rapport digitally.
  • Highly organized with attention to detail in managing the sales pipeline.
  • Ability to interpret sales metrics and use insights to enhance sales strategies

 

Education & Experience Requirement:

  • Bachelor’s degree in Marketing, Business, Communications, or a related field.
  • 2+ years of experience in digital sales, ideally within real estate or property development.

Application

First Name *
Last Name *
Email Address *
Phone Number *
Years of Experience *
CV *
Maximum file size: 1 MB
Cover Letter
Maximum file size: 1 MB

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8. Kasumu Ekemode Street off Saka Tinubu, Victoria Island, Lagos, Nigeria

+234 (1) 270 1653 (8AM - 5PM)
+234 (0) 814 481 0080 (8AM - 5PM)
+234 (0) 809 952 4041 (8AM – 5PM)
+234 (1) 270 1653 (8AM - 5PM)
+234 (0) 814 481 0080 (8AM - 5PM)
+234 (0) 809 952 4041 (8AM – 5PM)
+234 (1) 270 1653 (8AM - 5PM)
+234 (0) 814 481 0080 (8AM - 5PM)
+234 (0) 809 952 4041 (8AM – 5PM)
customercare@mixtafrica.com
sales.nigeria@mixtafrica.com
sales_diaspora@mixtafrica.com
customercare@mixtafrica.com
sales.nigeria@mixtafrica.com
sales_diaspora@mixtafrica.com
customercare@mixtafrica.com
sales.nigeria@mixtafrica.com
sales_diaspora@mixtafrica.com

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