HCM Business Partner – Lakowe

Overview

The Human Capital Business Partner will be responsible for overseeing all human resource functions within Lakowe Lakes Golf and Country Estate, ensuring that HR strategies align with the overall goals of the resort and the standards set by Mixta Africa and Newmark Hotels and Reserves. This role requires a strategic and hands-on approach to managing the entire HR lifecycle, including talent acquisition, employee relations, performance management, training and development, and compliance with labour laws.

Description

Strategic HR Leadership

  • Lead the Human Capital function in Lakowe to enhance organizational culture, employee engagement, and service excellence.
  • Develop and implement HR policies, procedures, and strategies that align with the vision and operational goals of Lakowe Lakes, Newmark Hotels, and Mixta Africa.
  • Collaborate with Mixta Africa and Newmark Hotels leadership to identify human capital needs and provide strategic HR support.

Talent Acquisition and Onboarding

  • Oversee the recruitment and selection process to attract and retain top talent who fit the culture and service standards of the brand.
  • Develop and implement succession planning and talent management programs to build leadership capabilities.

Employee Relations and Engagement

  • Lead employee engagement initiatives tailored to the unique needs of the business to enhance morale and productivity.
  • Promote open communication and handle employee relations issues, including conflict resolution, disciplinary actions, and grievances, ensuring fair and consistent practices.

Performance Management

  • Implement effective performance management systems to drive high performance and accountability across all entities within the estate, including guest services, food and beverage, golf operations, and facility management.

Training and Development

  • Partner with department heads to identify training needs and deliver specialized training that meets the unique requirements of each business area.
  • Leverage digital tools and platforms to facilitate training and ensure employees are equipped with the latest skills and knowledge.

Compensation and Benefits Management

  • Manage payroll and advise on staff benefits, ensuring accuracy and competitiveness within the hospitality and service industry.
  • Develop and implement recognition programs to reward and motivate employees.

Compliance and Risk Management

  • Ensure compliance with Nigerian labor laws, health and safety regulations, and internal policies across the estate.

HR Analytics and Reporting

  • Prepare HR reports for Lakowe Lakes Golf & Country Estate and Newmark Hotels, including workforce analytics, turnover rates, and compliance status.
  • Continuously evaluate HR systems and processes for efficiency and effectiveness, utilizing HR software to streamline administrative tasks and enhance HR service delivery.

 

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field. Master’s degree or professional certification (CIPM, CIPD, SHRM) is a plus.
  • Minimum of 7 years of work experience with atleast 5yrs in HR leadership role in the hospitality business.
  • Proficiency in HR software and Microsoft Office Suite.
  • Proven expertise in strategic culture implementation, talent acquisition, performance management, employee relations and dealing with multiple stakeholders.
  • Proven experience in developing and implementing HR strategies aligned with business goals.
  • Experience managing a large workforce with atleast 200 employees
  • Strong knowledge of Nigerian labour laws and HR best practices relevant to the hospitality industry.
  • Exceptional communication, leadership, and interpersonal skills.
  • Negotiation Skills
  • Strategic thinker with excellent problem-solving abilities.
  • High integrity, confidentiality, and ethical conduct.

 

Application

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